The products purchased on the site www.fouquet.com are delivered only in metropolitan France, in Europe (see the list of countries served below).
Product packaging
Your package is prepared by our team in our workshop. The greatest care is given to the packaging of your products. Our top priority is that the recipient receives his package in the best conditions. That’s why we adapt to the specificity of each order.
Deliveries during the summer period
Our products remain fragile, depending on the weather, we adapt our delivery methods to preserve their quality. If temperatures change rapidly, we reserve the right to cancel an order if the quality of the delivery is compromised (melted chocolates)
- Delivery in France, Corsica and Monaco
CHRONOPOST
Delivery Zones : Metropolitan France
Delivery costs : 12 euros TTC in France and Monaco, 22€ TTC in Corsica
Threshold of free or lowered delivery costs : The delivery is offered in Metropolitan France and Monaco from 120€ of purchase including all taxes.
Difficult-to-reach delivery area: We do not ensure the delivery of the zones difficult of access of Chronopost, it concerns the following postal codes: : 04110 – 04140 – 04150 – 04230 – 04240 – 04250 – 04260 – 04280 – 04320 – 04340 – 04370 – 04400 – 04530 – 05110 – 05120 – 05170 – 05220 – 05240 – 05250 – 05290 – 05310 – 05320 – 05340 – 05470 – 05480 – 05560 – 05600 – 06260 – 06340 – 06380 – 06390 – 06420 – 06430 – 06440 – 06450 – 06460 – 06470 – 06540 – 06660 – 06670 – 06690 – 06710 – 06730 – 06750 – 06790 – 06830 – 06850 – 06910 – 06950 – 09140 – 15300 – 15400 – 17111 – 17123 – 17190 – 17310 – 17370 – 17410 – 17480 – 17550 – 17580 – 17590 – 17630 – 17650 – 17670 – 17740 – 17840 – 17880 – 17940 – 22870 – 29242 – 29253 – 29259 – 29990 – 31110 – 31350 – 38114 – 38142 – 38520 – 38860 – 39200 – 39220 – 39260 – 39310 – 39400 – 42660 – 42920 – 43150 – 56360 – 56590 – 56780 – 56840 – 63150 – 63240 – 63610 – 63650 – 64130 – 64440 – 64570 – 65110 – 65120 – 65200 – 66120 – 66210 – 66760 – 66800 – 73120 – 73130 – 73150 – 73210 – 73300 – 73320 – 73440 – 73450 – 73480 – 73530 – 73550 – 73640 – 73700 – 73710 – 73870 – 74110 – 74120 – 74170 – 74220 – 74260 – 74310 – 74340 – 74360 – 74390 – 74400 – 74430 – 74450 – 74470 – 74660 – 74920 – 85350
Preparation and delivery times :
Packages are prepared and delivered to Chronopost the same day for all orders placed before 3pm on working days (Monday to Friday). After 3:00 pm, orders are shipped the same business day.
Metropolitan France
Delivery times can vary from 24 to 48 hours (working days).
Monaco and Corsica
Delivery times may vary from 24 to 48 hours (business days).
Deliveries are made from Monday to Friday between 8am and 5pm in order to guarantee the quality and freshness of our products, provided that the recipient is present during the first passage of the carrier.
During busy periods (Easter, Christmas), or when out of stock, order preparation and delivery times may be extended.
Please note that orders are not shipped or delivered on Saturdays, Sundays, holidays, eves and days following holidays.
COLISSIMO
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COURSIER
> Delivery areas :Due to temperatures above 20°C in France, deliveries by courier are suspended throughout the summer period. We are sorry for the suspension of this service, chocolate is a fragile material, the carriers on the long journeys not refrigerated do not allow us to deliver you.
> Delivery costs: 15 euros TTC in Paris Intra Muros / 18 euros TTC outside Paris
> Delivery threshold offered :The delivery is offered by courier from 120€ of purchase TTC (within the limit of the zone defined above)
> Delivery times :
Deliveries are made from Monday to Friday in order to guarantee the quality and freshness of our products, provided that the recipient is present when the courier passes. When you order, you choose the time slot that suits you.
– For any order placedbefore 7pm from Monday to Thursday, the delivery is assured from the next day.
– For all orders placed between Thursday 7pm and Sunday, delivery is assured from Monday afternoon.
During busy periods (Easter, Christmas), order preparation and delivery times may be extended.
Please note that orders are not shipped or delivered on Saturdays, Sundays, holidays, eves and days following holidays.
IN-STORE COLLECTION – CLICK AND COLLECT
In the case of an order with a store pickup, the Customer is expected at the store he has chosen, on the day and at the time slot selected. The outlets offering this service are
> FOUQUET DROUOT – 36 Rue Laffitte, 75009, Paris
> FOUQUET MONTAIGNE – 23 Rue François Ier, 75008, Paris
The order will be kept for 3 days from this date and the customer will be able to recover it during this period at the opening hours of the store. The products being perishable, Maison FOUQUET will not be able to keep the order beyond this period and will not be able to refund or replace it.
For any specific request, please contact one of our stores directly.
During busy periods (Easter, Christmas), order preparation times can be extended.
- Delivery in Europe
CHRONO INTER CLASSIQUE
> Delivery zones : Due to temperatures above 20°C in France, international deliveries are suspended during the summer period. We are sorry for the suspension of this service, chocolate is a fragile material, the carriers on the long journeys not refrigerated do not allow us to deliver you.
> Delivery costs :25 euros
> Delivery threshold offered:The delivery is offered in Europe from 150€ of purchase TTC (Germany, Austria, Belgium, Bulgaria, Croatia, Denmark, Spain, Estonia, Finland, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Czech Republic, Romania, Slovakia, Slovenia, Sweden)
> Preparation and delivery times :
Les colis sont préparés et expédiés le jour même pour toute commande effectuée avant 15h00 pendant les jours ouvrés (du lundi au vendredi). After 3:00 pm, orders are shipped the same business day.
Delivery times can vary from 2 to 6 working days.
Deliveries are made from Tuesday to Friday between 8am and 6pm in order to guarantee the quality and freshness of our products, provided that the recipient is present at the time of the first passage of the carrier.
During busy periods (Easter, Christmas), or when stocks are out of stock, order preparation and delivery times may be extended.
Please note that orders are not shipped or delivered on Saturdays, Sundays, holidays, eves and days following holidays.